Privacy Policy

Introduction

EnyaMedia ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our streaming service and website (collectively, the "Service"). Please read this privacy policy carefully. By using the Service, you consent to the practices described in this policy.

Information We Collect

Personal Information

When you create an account or use our Service, we may collect personal information including:

• Name and email address
• Account credentials (username and encrypted password)
• Payment information (processed securely through third-party payment providers)
• Profile preferences and settings
• Communication preferences

Usage Information

We automatically collect information about how you interact with our Service, including:

• Viewing history and watch time
• Search queries and browsing patterns
• Device information (device type, operating system, browser type)
• IP address and general location data
• Interaction with features (likes, shares, watchlist additions)

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and manage your subscription
• Personalize your viewing experience and content recommendations
• Communicate with you about your account, updates, and promotions
• Respond to your inquiries and provide customer support
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms
• Conduct research and analysis to improve our Service

Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, such as payment processing, hosting, and analytics.
• Legal Requirements: We may disclose information if required by law, regulation, or legal process, or to protect the rights, property, or safety of EnyaMedia, our users, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share information with third parties when you give us explicit consent to do so.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our Service. We may also retain information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, unless retention is required by law.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request that we correct inaccurate or incomplete information.
• Deletion: You can request that we delete your personal information, subject to certain exceptions.
• Opt-out: You can opt out of marketing communications by following the unsubscribe instructions in our emails or adjusting your account settings.
• Data Portability: You can request a copy of your data in a portable format.

To exercise these rights, please contact us at privacy@enyamedia.com

Children's Privacy

Our Service is not intended for children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: